Privacy Policy

Effective Date: May 9, 2025

Introduction & Scope

Welcome to Morocco Go Hub! We understand that your privacy matters, and we’re committed to protecting and respecting it.

This Privacy Policy applies to Morocco Go Hub (referred to as “we,” “us,” or “our”) and explains how we collect, use, and safeguard your personal information when you visit https://moroccogohub.com/ (our “Website”).

By using our Website, you agree to the practices described in this Privacy Policy. If you don’t agree, please discontinue use of our services.

Information We Collect

Information You Provide Directly

When you interact with our Website, you may provide us with:

  • Contact information: Your name, email address, phone number, and mailing address
  • Account details: Username and password when you create an account
  • Travel preferences: Destinations, activities, accommodation preferences
  • Payment information: Credit card details, billing address (note: we use secure payment processors)
  • Communication content: Messages sent through contact forms, comments, reviews, and survey responses
  • Social media information: Data shared when you connect social accounts to our Website

Information Collected Automatically

When you browse our Website, we may automatically collect:

  • Device information: IP address, browser type, operating system, device type
  • Usage data: Pages visited, time spent on the site, links clicked, referring website
  • Location data: General location based on IP address or more precise location if permitted
  • Cookies and similar technologies: Small data files stored on your device (more on this below)

How We Use Your Information

We use your information for the following purposes:

  • Providing our services: Processing bookings, fulfilling requests, and answering inquiries
  • Personalizing your experience: Recommending Morocco travel content based on your preferences
  • Improving our Website: Analyzing usage patterns to enhance features and content
  • Communication: Sending booking confirmations, travel updates, newsletters (with consent)
  • Marketing: Sharing promotions about Morocco travel opportunities (with consent)
  • Administrative: Account management and verification
  • Legal compliance: Meeting regulatory requirements and enforcing our terms

Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to enhance your experience and collect information about how you use our Website.

Types of Cookies We Use

  • Essential cookies: Required for the Website to function properly (cannot be disabled)
  • Functionality cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors use our site
  • Advertising cookies: Used to deliver relevant ads and track campaign performance

Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to:

  • Block or delete specific cookies
  • Accept cookies from specific websites
  • Block third-party cookies
  • Delete all cookies when you close your browser

Please note that blocking certain cookies may impact your experience on our Website.

Third-Party Sharing

We may share your information with the following types of third parties:

  • Travel service providers: Hotels, tour operators, and transportation services to fulfill your bookings
  • Payment processors: To process transactions securely
  • Analytics providers: Google Analytics to understand how visitors use our Website
  • Marketing partners: Email service providers for newsletters and promotional communications
  • Social media platforms: When you use social features or sharing tools
  • Legal authorities: When required by law or to protect our rights

We only share what’s necessary for these purposes and require third parties to respect your privacy and secure your data.

User Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Right to access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete information
  • Right to erasure: Request deletion of your personal data
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured, commonly used format
  • Right to object: Opt out of certain processing, especially marketing
  • Right to withdraw consent: Revoke previously given consent

To exercise these rights, please contact us at info@moroccogohub.com. We’ll respond to your request within the timeframe required by applicable law (typically 30 days).

Opting Out of Marketing

You can unsubscribe from our marketing communications at any time by:

  • Clicking the “unsubscribe” link in our emails
  • Emailing us at info@moroccogohub.com
  • Updating your communication preferences in your account settings

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Specific retention periods vary based on the type of information:

  • Account information: Retained until you delete your account or request deletion
  • Transaction data: Kept for at least 7 years for tax and accounting purposes
  • Communication records: Typically retained for 2 years
  • Marketing preferences: Kept until you opt out or request deletion

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption: Using HTTPS and encrypting sensitive data
  • Access controls: Limiting staff access to personal information
  • Regular security assessments: Testing and updating our security practices
  • Employee training: Ensuring our team understands privacy requirements

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to take precautions when sharing personal information online.

International Transfers

Morocco Go Hub is based in Morocco, but our services are accessible worldwide. Your information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws.

When transferring data across borders, we implement appropriate safeguards such as:

  • Standard Contractual Clauses approved by the European Commission
  • Vendor assessments to ensure adequate data protection practices
  • Data Processing Agreements with our service providers

Children’s Privacy

Our Website is not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at info@moroccogohub.com, and we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be effective as of the “Effective Date” at the top of this page.

We encourage you to review this Privacy Policy periodically. For significant changes, we’ll provide notice through the Website or via email if we have your contact information.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: info@moroccogohub.com

Postal Address: [Your Physical Address]

If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.